Overview:
Our client is seeking a Senior Product Manager to support a patient-facing digital product built on a conversational AI/chat platform. This role will lead product strategy and execution for an MVP launching in June, with a roadmap of expanding use cases through Q3/Q4. The ideal candidate will bring experience with large language models (LLMs) and conversational AI tools (e.g., Gemini, Vertex AI, RAG-based architectures) and possess a strong ability to translate business needs into scalable, patient-centered digital experiences.
Key Responsibilities:
- Define and execute product strategy and roadmap for a conversational AI platform supporting patient-facing use cases
- Lead product delivery for an MVP launch and iterative quarterly enhancements.
- Partner cross-functionally with engineering, design, and clinical/business stakeholders.
- Translate business objectives into clear product requirements, user stories, and acceptance criteria.
- Drive Agile product development processes, including backlog management and sprint planning.
- Collaborate with engineering teams leveraging Gemini (via Vertex AI) and RAG pipelines to power AI-driven experiences.
- Ensure alignment between patient experience, business value, and technical feasibility.
- Define and track KPIs and product performance metrics to guide continuous improvement.
- Act as the primary liaison between technical teams and non-technical stakeholders.
- Support scaling the platform across additional patient use cases and domains.
Position Requirements:
- Bachelors and 6 or more years experience in a professional business environment, product development or product management or Bachelors and 4 years working as a Product Manager with responsibility for one or more moderate to difficult products or Masters degree and 2 or more years experience in product management or development.
- Experience delivering digital or platform-based products in an Agile environment.
- Familiarity with conversational AI, chat platforms, or digital assistant products.
- Strong understanding of LLMs and AI-driven product value drivers.
- Experience collaborating closely with engineering teams on AI/ML-based solutions.
- Excellent communication, stakeholder management, and problem-solving skills.
Preferred Qualifications
- Hands-on familiarity with prompt engineering, context management, and system instruction design.
- Experience with Gemini, Vertex AI, or similar LLM platforms.
- Knowledge of retrieval-augmented generation (RAG) concepts and architectures.
- Experience in healthcare or patient-facing digital products.
- Familiarity with tools such as Jira, Confluence, or similar.
- MBA or advanced degree
Additional Information:
- Fully Remote Role
- W2 Candidates Only
- This is a contract role with a 12-month or longer expected duration Product is currently in MVP phase with near-term launch and rapid scaling planned Role requires close partnership with engineering on AI/LLM-driven capabilities, with an emphasis on understanding (not owning) implementation details
Who We Are
We are a software company that strives to build relationships through the delivery of software and solutions. Agile software development is at the heart of "how we work", which allows us to bring people together for strong collaboration and problem solving.
What We Do
We provide enterprise-level agile coaching and development services. The Da Vinci Agile Coaching model is built on four pillars that ensure successful adoption and scale across an organization. The enterprise framework we have built supports this foundation through recognition of, and integration with, legacy processes.
We passionately believe "how we work" is the intangible our developers demonstrate for our clients every day. Our high-performing team members provide leadership and chemistry on your teams. We provide architects, developers and testers that enjoy accountability, team success and delivering meaningful products.